While IM has traditionally been used for quick and instant personal interaction such as chatting between friends and family, people are now finding that it can be effective in business as well. Information sent can be in the form of text, media, and recently even voice and video. Even when one party is not currently connected to the Internet, you can leave offline messages for later viewing. IM provides users with instant feedback about the presence of online “buddies” or users you know – for instance, whether they are online, busy, or currently offline, what they are currently doing, and whether they are able to successfully receive your communication. ![]() IM allows real-time communication and interaction between two or more people via the Internet, and its use is growing steadily. Instant Messaging, or IM, can be a boon for any business because it saves time, improves efficiency, and even enables greater employee/customer intimacy.
0 Comments
Leave a Reply. |